LEGAL REFERENCE

Your Privacy Matters to Us

We've built idnpp around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...

Data ProtectionTransparent PracticesYour ControlSecure PaymentsIndonesia-Focused
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idnpp Your Privacy Matters to Us

How We Handle Your Information

When you join idnpp, we collect information needed to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, and keep your account secure. We use encryption and industry-standard protocols to protect your data. Your payment details are never shared with third parties without your consent. We comply with data protection laws in supported regions and retain your information only as

long as necessary to provide our service. You can request access to or deletion of your personal data at any time through your account settings or by contacting our support team.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Questions About Your Privacy

Team online

Live Chat Support

Reach our privacy team instantly through the chat widget in your account. We respond to privacy inquiries within one business day and can walk you through your data rights.

Email Privacy Team

Send detailed privacy requests to our dedicated inbox. Include your account email and specific request. We'll confirm receipt and provide a full response within 48 hours.

Account Settings

Manage your privacy preferences directly in your account dashboard. Update communication settings, review connected payment methods, and control data sharing options anytime.

TRUST MARKERS

Why Your Data Is Safe With Us

Encryption Standard

All data transmitted between your device and our servers uses TLS 1.3 encryption. Your payment information and personal details are protected by the same security protocols used by major financial institutions.

Regular Security Audits

We conduct quarterly security reviews and penetration testing to identify and fix vulnerabilities. Third-party auditors verify our compliance with data protection standards across all regions.

Limited Data Access

Only authorized staff members with verified roles can access your personal information. All access is logged and monitored. We train our team on privacy best practices annually.

Payment Compliance

We follow PCI DSS standards for handling payment card data. DANA, OVO, GoPay and QRIS transactions are processed through certified payment gateways with fraud detection built in.

Data Retention Policy

We keep your account data only as long as you're active with us, plus a retention period required by law. Deleted accounts have personal information purged within 90 days unless legal holds apply.

Incident Response Plan

If a security incident occurs, we notify affected users within 24 hours and provide clear guidance on protective steps. We maintain a detailed incident log and work with authorities where required.

Our Privacy Approach Across idnpp

Account RegistrationWe collect only essential information: email, phone number and identity verification details. No unnecessary data gathering. Your account is yours to control from day one.
Payment ProcessingDANA, OVO, GoPay and QRIS payments are handled through secure gateways. We never store full payment credentials on our servers. Transaction history is encrypted and visible only to you.
Cookies & TrackingWe use cookies to remember your preferences and keep you logged in. No third-party tracking pixels follow you across the web. You can disable non-essential cookies in your browser settings.
Marketing CommunicationsWe send updates about new games, promotions and account activity only if you've opted in. Unsubscribe anytime through email links or your account preferences. No spam, ever.
Third-Party SharingWe don't sell your data to advertisers or data brokers. We share information only with payment processors, fraud prevention services and legal authorities when required by law.
International Data TransfersIf your data moves across borders for processing, we ensure it receives the same protection as in Indonesia. We use standard contractual clauses and adequacy decisions where applicable.
Your RightsYou can access, correct, delete or port your personal data anytime. Request these rights through your account or contact our privacy team. We'll respond within 30 days with clear next steps.
PLATFORM SNAPSHOT

What Defines Our Privacy Promise

01
Transparent Policies This privacy policy is written in plain language, not legal jargon. We explain exactly what we collect, why we collect it, and how long we keep it. No hidden clauses or surprise changes.
02
Your Consent First We ask for your permission before collecting or using your data in new ways. If we update this policy, we notify you in advance and give you time to review changes before they take effect.
03
Indonesia-Focused Our privacy practices are built around Indonesian data protection standards and local payment ecosystems. DANA, OVO, GoPay and QRIS integrations follow regional compliance requirements.
04
Fraud Prevention We monitor account activity to detect and prevent fraud. This protects both you and our platform. Your data is analyzed only for security purposes, never sold to third parties.
05
Account Control You own your account data. Download it anytime, update it instantly, or request deletion. We give you full visibility into what we store and how it's used across our live casino and sportsbook.
06
Ongoing Support Our privacy team is here to answer questions about your rights and our practices. Reach out through live chat, email or your account settings. We respond quickly and clearly.

Privacy Questions Answered

We collect your email, phone number, full name and date of birth for identity verification. We also gather your country and preferred payment method (DANA, OVO, GoPay or QRIS). This information is used to verify your identity, process deposits and keep your account secure.

Payment information is encrypted using TLS 1.3 and processed through certified payment gateways. We never store your full payment credentials on our servers. Each transaction is verified for fraud before completion. Your payment history is encrypted and visible only to you in your account.

We share data only with payment processors, fraud prevention services and legal authorities when required by law. We never sell your information to advertisers or data brokers. Any third-party partner must agree to protect your data with the same standards we use.

We retain your data while your account is active. After you close your account, we keep information for a legal retention period, then delete it within 90 days unless a legal hold applies. You can request deletion anytime through your account settings or our privacy team.

Yes. You can access your data anytime through your account dashboard. Update information instantly in your profile settings. Request deletion by contacting our privacy team via live chat or email. We'll respond within 30 days with confirmation and next steps.

We notify affected users within 24 hours of discovering a breach. We provide clear guidance on protective steps you should take. We work with authorities where required and maintain a detailed incident log. Your security is our priority.

Visit your account settings to control marketing emails, SMS notifications and data sharing preferences. Unsubscribe from promotional messages anytime through email links. Adjust cookie settings in your browser. Contact our support team for additional privacy customization options.